Privacy Policy
Last Updated: 23 April, 2026
Introduction
This Privacy Policy explains how FiChartJS, operated by Streamlined Technologies FZ-LLC (“FiChartJS,” “we,” “us,” or “our”), collects, uses, stores, and shares personal information when you use our websites, applications, SDKs, APIs, documentation, and related services (collectively, the “Services”).
We are committed to handling personal data responsibly and transparently. By using our Services, you acknowledge this Privacy Policy.
Information We Collect
We may collect the following categories of information:
- Account and contact information: such as name, email address, company name, billing contact details, and account credentials.
- Subscription and billing information: plan details, billing history, payment status, and transaction metadata (payment card processing is handled by payment processors; we typically do not store full card numbers).
- Usage and device information: such as IP address, browser type, device identifiers, pages viewed, feature usage, SDK/API request logs, timestamps, and referring URLs.
- Support and communications: messages, attachments, and metadata when you contact support or interact with us.
- Cookie and similar technology data: data collected through cookies and analytics tools to understand product usage and improve the Services.
How We Use Information
We use personal information for purposes such as:
- providing, maintaining, and securing the Services;
- authenticating users and managing accounts;
- processing subscriptions, invoices, and payments;
- monitoring service health, debugging, and preventing abuse or fraud;
- measuring performance and product analytics;
- responding to support requests and service communications;
- sending product updates and marketing communications (where permitted by law);
- complying with legal obligations and enforcing our terms.
Legal Bases (where applicable)
Where required, we process personal data based on one or more legal grounds, including:
- performance of a contract with you;
- compliance with legal obligations;
- our legitimate interests (for example, service improvement and security);
- your consent, where required.
Sharing of Information
We do not sell personal information for money. We may share information with:
- service providers and vendors (hosting, analytics, customer support, communications, billing, and payment processing);
- professional advisers (legal, accounting, and audit);
- law enforcement or regulators where required by law;
- a buyer or successor in a merger, acquisition, financing, or asset sale.
We require recipients to protect personal information and use it only for authorized purposes.
Cookies and Similar Technologies
We use cookies and similar technologies to:
- keep you signed in;
- remember preferences;
- analyze traffic and product usage;
- improve performance and reliability.
You can control cookies through browser settings. Disabling some cookies may affect functionality.
Protection of Information
We implement reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain personal information only as long as needed for the purposes described in this policy, including legal, accounting, and compliance requirements. Retention periods vary by data type and context.
User Rights
Depending on your jurisdiction, you may have rights to:
- access personal information we hold about you;
- correct inaccurate or incomplete information;
- request deletion of your personal information;
- object to or restrict certain processing;
- request portability of your information, where applicable;
- withdraw consent where processing is based on consent.
To exercise applicable rights, contact us using the details below. We may need to verify your identity before fulfilling requests.
International Data Transfers
Your information may be processed in countries other than your own. Where required by law, we implement appropriate safeguards for cross-border data transfers.
Children’s Privacy
FiChartJS is not directed to children, and we do not knowingly collect personal information from children where prohibited by law.
Contact Us
If you have questions, concerns, or privacy requests, contact us at contact@streamlined.fi.
Changes to this Policy
We may update this Privacy Policy from time to time. The “Last Updated” date shows when this policy was most recently revised. Material changes will be communicated as required by applicable law.
Your continued use of the Services after updates take effect means you acknowledge the revised policy.